DISTANCE SALES AGREEMENT

ARTICLE - 1 SUBJECT

The subject of this contract is the rights and obligations of the parties in accordance with the Consumer Protection Law No. 6502, the relevant regulation and other relevant legal provisions, regarding the sale and delivery of the product, whose qualities and sales price are specified below, and which the Seller sells to the Buyer (Consumer). determination of its obligations.

ARTICLE - 2 ESTABLISHMENT OF THE CONTRACT

2.1 THE BUYER ACKNOWLEDGES THAT HE READ AND UNDERSTOOD THE AGREEMENT AND IS AWARE OF ITS RIGHTS AND OBLIGATIONS.

2.2 THE SELLER AND THE BUYER CAN FIND THERE IS NO PROPORTION BETWEEN THE AGREEMENTS AGAINST THE CONTRACT AND THE MUTUAL ACTS ARE COMPATIBLE WITH THE QUALITY OF THE JOB, AND THAT THERE IS NO DISPLACEMENT IN THE CONTRACT.

2.3 THE BUYER HAS A FULL ACKNOWLEDGMENT THAT THE TRANSACTIONS UNDER THE CONTRACT ARE FIT FOR IT'S OWN BENEFICIARIES AND ITS FULL CONDITIONS BY ITS FREE WILL, WITHOUT ANY DEFICIT OR CONDITION.

2.4 THE SELLER AND THE BUYER AGREES THAT THE PROVISIONS OF THE AGREEMENT DO NOT HAVE A FEATURE THAT MAY BE CONSIDERED TO BE AN UNFORGETTABLE CONDITION, AND THERE IS NO IMPOSSIBILITY IN TERMS OF THE BALANCE OF BENEFITS.

2.5 INFORMATION PROVIDED WITHIN THE SCOPE OF THE TRANSACTIONS MADE THROUGH THIS AGREEMENT, ITS ANNEXES AND http://www.etrog.com.tr AND ITS APPLICABLE MATTERS APPROVED BY ELECTRONIC MEANS.

2.6 THE PROVISIONS OF THIS AGREEMENT DO NOT CONTAIN ANY UNFAIR CONDITIONS UNDER THE PROVISIONS OF THE REGULATION ON UNFAIR TERMS IN CONSUMER CONTRACTS. THE PROVISIONS DO NOT CONFLICT WITH THE RULE OF INTEGRITY AND GOODNESS AND HAVE BEEN PREPARED IN ACCORDANCE WITH THE CONSUMER PROTECTION LEGISLATION.

2.7 THE PROVISIONS OF THIS AGREEMENT HAVE BEEN PREPARED WITH ALSO THE PROVISIONS OF THE NEW OBLIGATIONS LAW NO 6098. THE BINDING AND CONTENT AUDIT PROVIDED IN ARTICLE 21 OF THE NEW OBLIGATIONS LAW IS MADE BY THE BUYER. NONE OF THE PROVISIONS OF THIS AGREEMENT SHALL BE FOREIGN (AMAZING TERMS) TO THE QUALITY OF THIS AGREEMENT AND THE CHARACTERISTIC OF THE JOB. THE PROVISIONS OF THIS AGREEMENT ARE WRITTEN IN A CLEAR AND CLEAR MANNER AND DO NOT MAKE MULTIPLE MEANINGS.

ARTICLE - 3 SELLER INFORMATION

Title: ETROG GIDA SAN. ve TİC - Şule Kalfa
Address: Eğriağaç Mahallesi Kartal Tumulus Street No: 23 / Z01 Yuregir / ADANA
Phone: +90 532 737 22 01
E-mail: info@etrog.com.tr

ARTICLE - 4 BUYER (CONSUMER) INFORMATION

Name/Surname/Title:

Address:

Phone:

E-mail:

ARTICLE - 5 CONTRACTUAL PRODUCT INFORMATION

The type, quantity, brand/model, color number, sales price, payment method of the Good / Product / Service, As stated below:

Date of contract:

Delivery Date of the Product:

Amount of delivery costs:

Type of Goods/Products/Services:

Quantity:

Brand/Model:

TL in advance. Selling Price (Tax Included):

ARTICLE - 6 GENERAL PROVISIONS

6.1 The Buyer declares that he has read all the preliminary information regarding the basic characteristics, sales price and payment method and delivery of the product subject to the contract specified in Article 5, and has given the necessary confirmation in electronic environment.

6.2 The product subject to the contract is delivered to the Buyer or the person/organization at the address indicated in the preliminary information, depending on the distance of the Buyer's residence for each product, provided that it does not exceed the legal 30-day period.

6.3 If the product subject to the contract is to be delivered to a person/organization other than the Buyer, the Seller cannot be held responsible if the person/organization to be delivered does not accept the delivery.

6.4 The seller is responsible for the delivery of the contracted product in a sound, complete and in accordance with the qualifications specified in the order. Provided that it is based on a just cause, the Seller may supply the Buyer with goods or services of equal quality and price before the contractual performance obligation expires.

6.5 For the delivery of the product subject to the contract, this contract must be confirmed electronically and the price of the contractual order must be paid. If, for any reason, the product price is not paid or canceled in the bank records, the Seller is deemed to have been released from the obligation to deliver the product.

6.6 If the Seller is unable to deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, he is obliged to notify the Buyer of the situation. In this case, the Seller may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is removed.

If the Seller cancels the order, the amount paid will be returned to him within 10 days.

6.7 If the Seller's payment obligation in this contract is not fulfilled in any way, the Seller may initiate enforcement proceedings, file a lawsuit and apply for other legal remedies in order to collect the price of the product that could not be collected, over the price of the product on the day of delivery and the interest to be charged over the interest rates stipulated in the contract. .

ARTICLE - 7 RIGHT OF WITHDRAWAL

In accordance with the relevant provisions of the Consumer Protection Law No. 6502;

7.1 Consumer; has the right to withdraw from the contract within fourteen days from the date of receipt of the goods, without giving any reason and without paying any penal clause, in distance contracts for the sale of goods. It is sufficient that the notification regarding the exercise of the right of withdrawal is addressed to the seller or supplier within this period.

7.2 Unless agreed otherwise by the parties, the Consumer does not have the right of withdrawal in the contracts for the delivery of goods, which are prepared in line with the wishes of the Consumer or clearly in line with the personal needs of the Consumer, which are not suitable for return due to their nature, which are in danger of spoiling quickly or whose expiration date is likely to expire.

7.3 In the event that the Consumer exercises his right of withdrawal, the Seller or the supplier shall return the total amount received and any documents that put the Consumer under debt within ten days at the latest from the date of receipt of the withdrawal notice, without incurring any expense to the Consumer, and within twenty days. liable to return the goods.

7.4 The decrease in the value of the received goods or the existence of a reason that makes the return impossible do not prevent the use of the right of withdrawal. However, if the decrease in value or the impossibility of return is due to the fault of the Consumer, the Seller must compensate the value or decrease in the value of the goods. Changes and deteriorations that occur due to the habitual use of the goods are not considered as a decrease in value.

ARTICLE - 8 AUTHORIZED COURT

All kinds of complaints and objections due to this Agreement can be made to the Arbitration Committee for Consumer Problems or to the Consumer Court in the place of residence of the Buyer or the Seller, according to the monetary limits determined by the relevant Ministry in December every year.

ARTICLE - 9 RETURN AND WARRANTY CONDITIONS

All of the food products sold on the etrog.com.tr shopping site are produced in accordance with the relevant legislation and communiqué of the TR Ministry of Agriculture and Rural Affairs.
The expiry date of the products is indicated on the product packaging. The shelf life and expiry date of the products are different for each product.

In order for the warranty conditions to be valid, you should definitely check the product during cargo delivery. If you see any damage, do not take delivery of the product by keeping a record. Changes made on the product, deterioration of the original design of the product are not covered by the warranty.

If the product you purchased on our site is found to be faulty, you must contact us at the phone number on our page within 7 days at the latest from the date of delivery. Following this information, the faulty product you will send to us with the cargo company will be replaced with a new one. If the product has been used, the product cannot be returned or exchanged. As the conditions for product return and replacement, the practices in accordance with the Law on the Protection of the Consumer No. 4077 are essential.

ARTICLE - 10 DELIVERY INFORMATION

Your orders are delivered to cargo within 2 working days (Monday-Friday) after bank approval. Depending on the distance from the delivery address to Adana, the courier company will deliver your order to you within 1-3 days.

In case of a mishap caused by us, you will be notified based on your membership information. That's why membership is complete and accurate information is important. There is no delivery on holidays and holidays. The products you have purchased will be notified to you with a confirmation e-mail. If any of the products you have selected is not available in stock, an e-mail will be sent to you and you will be informed of the date when the product will be in stock for the first time.